Privacy Policy

Last updated: June 2026

At British TV ("we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website (british-tv.shop/) or use our IPTV services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of data about you:

Identity Data: Includes first name, last name, and username or similar identifier.
Contact Data: Includes email address, telephone number (specifically WhatsApp), and billing address if applicable.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Includes information about how you use our website, products, and services.

2. How We Collect Your Data

We use different methods to collect data from and about you, including through:

Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, WhatsApp, or otherwise. This includes personal data you provide when you purchase a subscription or request support.
Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing the IPTV service).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, and whether we can achieve those purposes through other means.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our data protection officer at support@british-tv.shop.